Terms of Service

1. Acceptance of Terms

By accessing or using the website and services of Keystone Logix LLC ("the Service"), operated by Keystone Logix LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Keystone Logix LLC provides technology consulting, software development, and related services to businesses. Our services include but are not limited to:

• Technology consulting and strategy
• Custom software development
• Cloud solutions and migration
• Cybersecurity assessments and solutions
• Data analytics and business intelligence
• Managed IT services

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. Client Accounts and Engagement

To engage our services, you may be required to provide business information. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Provide necessary access and information for service delivery

4. Service Agreements and Payment

Formal service engagements will be governed by separate service agreements that include:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms and schedules
• Acceptance criteria
• Termination conditions

All fees are due as specified in the service agreement. Late payments may be subject to interest charges.

5. Client Responsibilities

As a client, you agree to:

• Provide timely access to necessary systems, data, and personnel
• Make business decisions in a timely manner
• Test and validate deliverables according to agreed timelines
• Maintain backup copies of your data
• Comply with all applicable laws and regulations

6. Intellectual Property

Our Intellectual Property

The Service and its original content, features, methodologies, and tools are owned by Keystone Logix LLC and are protected by copyright, trademark, and other intellectual property laws.

Client Intellectual Property

You retain ownership of your pre-existing intellectual property. Custom work product developed specifically for you under a service agreement will be transferred to you upon full payment, unless otherwise specified.

Licenses

We grant you a non-exclusive, non-transferable license to use any deliverables as specified in your service agreement.

7. Confidentiality

Both parties agree to maintain the confidentiality of:

• Business information and strategies
• Technical specifications and methodologies
• Client data and proprietary information
• Pricing and financial information

This confidentiality obligation survives the termination of any service agreement.

8. Warranty and Service Level

We warrant that our services will be performed in a professional manner. However, we do not warrant that:

• Services will be error-free or uninterrupted
• Results will meet specific business outcomes
• Third-party systems will remain compatible

Service levels and response times will be specified in individual service agreements.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEYSTONE LOGIX LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, BUSINESS INTERRUPTION, OR LOST PROFITS.

Our total liability for any claim shall not exceed the fees paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Keystone Logix LLC and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our services
• Violation of these terms
• Violation of any third-party rights
• Your breach of applicable laws

11. Term and Termination

Service agreements will specify the term and termination conditions. Either party may terminate an engagement for:

• Material breach of agreement
• Non-payment of fees
• Insolvency or bankruptcy
• Mutual agreement

Upon termination, you will pay for all services rendered up to the termination date.

12. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. Binding arbitration as a last resort

13. Compliance with Laws

Both parties agree to comply with all applicable laws, regulations, and industry standards, including but not limited to:

• Data protection and privacy laws
• Export control regulations
• Industry-specific compliance requirements

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify clients of significant changes by posting a notice on our website or via email. Your continued use of our services after changes constitutes acceptance of the new terms.

16. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

17. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These terms, along with any specific service agreements, constitute the entire agreement between you and Keystone Logix LLC regarding our services.

19. Contact Us

If you have questions about these Terms of Service, please contact us at: